Even during the pandemic, people crash their cars and trucks into other people’s cars and trucks. Accidents happen. Luckily, the folks at DG Collision Center in Covina, California, offer concierge services to help get our customers back on the road in record time. What’s more, we improve our customers’ experiences by managing some of the most frustrating and time-consuming parts of the auto insurance claim process.
In fact, we try to take the stress out of the process by setting up vehicle inspections and handling virtual estimates with insurance carriers, so the guest has less involvement. We even help set up rental cars, when necessary. And we keep our customers informed all along the way.
Turn to us and you’ll enjoy an easy auto body experience: 
At Fault
An “At Fault” accident doesn’t necessarily mean that someone purposely tried to cause a collision. It just means that, in California, where DG Collision Center is located, insurance adjustors and legal professionals work together to assign fault for every accident that occurs. For example, if you swerve to avoid hitting a squirrel in the road and hit a guardrail, you weren’t aiming for the guardrail. But insurers would blame you for the accident because your actions caused the crash.
The same is true if you crash into another car. While you may not have intended to hit the other vehicle, if your actions or inactions caused the crash, you could bear the brunt of the blame. Also, if someone else who doesn’t have insurance hits your car, your insurance would cover the claim. So, you would be assigned fault when you file a claim. At DG Collision, we work directly with insurance companies, so you won’t have to bother with anything once you’ve filed the claim and let the adjuster know you prefer to work with our auto body shop.
Minimal Damage
Some accidents result in minimal damage. So, in the interest of keeping a lid on monthly premiums, it may not be worthwhile to file a claim. For example, if your car requires $1,000 to repair, and you have a $500 deductible, it may not be worth it to file a claim for $500. We understand this. So, if the damage appears to be minimal, we could give you an estimate before you file a claim. Auto insurance is often just a hedge against massive claims against you or if the damage sustained is considerable.
Total Loss
Sadly, in some cases, your car could be ruled as a “total loss.” If this is the case, the insurance company will offer a check for the current value. However, for older cars, this could be a low-ball amount. In fact, if you borrowed money to buy the car, unless you have “gap protection, you could end up upside down. This means you would owe more than the value of the car. Owners who take great long-term care of their vehicles are especially hard hit by this because they could struggle to find a comparable quality replacement car with minimal insurance funds. At DG Collision, we will help you determine whether it makes sense to repair or even salvage the vehicle. Since we understand the automotive market, we know what makes sense.
About DG Collision Center in Covina, California
The “go-to” location for auto body repair and classic restoration in the San Gabriel Valley. People in the area already know that DG Collision Center pays attention to detail, provides courteous service, and works for fair and affordable prices.
If you select DGCC to repair your car, our concierge service will help make your entire auto body repair process easy on you. We will even help you arrange for a rental car and deal directly with your insurance company. DGCC is owned and operated by Dan Hansen, aka “Dan Gogh.” Come by the shop 781 E San Bernardino Road in Covina, contact us via email today, call (626) 445-6630 or visit DGCollisionCenter.com.