6 Questions to Ask Your Auto Body Repair Shop

6 Questions to Ask Your Auto Body Repair Shop

Questions and answers icon with speech bubble and q and a letters. Vector minimal trendy  illustration in 3 styles for frequently asked questions concepts in websitesIf you have been in a car accident, the first thing to consider after ensuring your own safety is where to take your vehicle for repairs. Choosing the first auto body shop that you come across may not be the wisest decision. Alternatively, investing the time and effort to research the best auto body repair shop can save you money and time. Further, it will guarantee that you will receive high-quality repairs. To make the process easier, here are the top 7 questions to ask your auto body repair shop to ensure that you choose the best one.

1. Is there a Warranty?car repair service icon with wrench

certified grunge retro blue isolated ribbon stampAsking about the warranty offered by an auto body repair shop can provide insight into the confidence they have in their services. Do your due diligence so you understand the details of the warranty, such as its duration, what it covers, and what could potentially void it. Familiarizing yourself with these details will allow you to weigh the pros and cons of the warranty. Most warranties include coverage for the proper fitting, finishing, and functionality of repairs.

2. Is the Auto Body Shop Certified?

This is an essential question to ask, as using a certified shop can help ensure that your vehicle is repaired to the proper standards. Certification indicates that the shop adheres to a certain level of quality and professionalism, which may not be the case with non-certified shops. Don’t take chances with your vehicle’ repairs. Make sure to choose a certified auto body repair shop.

3. How Long will Repairs Take?Pocket watch with financial assets. Isolated on a white background.

Another thing to consider when choosing an auto body repair shop is the estimated time it will take to complete repairs. This is especially important if you will need to rent a car while yours is being repaired. Knowing this information can help you budget for additional transportation costs. However, keep in mind that repair time may vary depending on the extent of damage to your car. And if you have sufficient insurance, your rental should be covered.

4. Does the Auto Body Shop have experience with your Vehicle’s Model?

kit for assembling gray plastic car model on white backgroundDon’t trust your car to inexperienced technicians only to end up paying for subpar repairs that may not even fully restore the functionality of your vehicle. Ask about the shop’s experience and expertise so you have peace of mind and confidence in their services. At DG Collison Center, we have repaired virtually every make and model over the years.

5. Is your vehicle covered while in their shop?Car insurance policy with red car toy and blur image of man hand for vehicle insurance policy concept.

In addition to asking about the repair process and warranty policies, it’s also a good idea to inquire about the measures that the auto body repair shop takes to protect your car while it is in their possession. This includes asking if they have any policies or insurance in place for incidents such as theft or fire. While these types of events are not common, it’s better to be safe than sorry and ensure that your car is secure while it is being repaired.

6. What is their payment policy?

Customer loyalty abstract concept vector illustration set. Consumer policy, payment terms and cash back, buyer protection, cash flow, credit card, reward program, disclaimer abstract metaphor.When visiting an auto body repair shop, it’s a good idea to check for their payment policies and methods, which are often posted in the reception area. If you don’t see this information displayed, be sure to ask about it. Most certified shops have procedures in place to assist with insurance company claims, which can make the process easier for you.

In conclusion, choosing a reputable and certified auto body repair shop is essential for ensuring that your vehicle is repaired to the proper standards. Not only will this protect the safety and functionality of your car, but it can also help preserve its resale value.

At DG Collision Center, we pride ourselves on our certification, experience, and professionalism. If you need auto body repairs, we encourage you to give us a call to see how we can help. Our team of skilled technicians is ready to assist you with all your vehicle repair needs.

About DG Collision Center in Covina, Californiacar repair station with soft-focus and over light in the background

If, your car has big dents or little dings, we would love to help restore it to perfect condition. DG Collision Center in Covina, California is your one-stop-shop in Covina for auto body repair after car accidents and auto restorations. Our highly trained team includes specialized technicians. We work directly with all insurance companies. This enables our customers to file a claim without even needing to be present. Additionally, if you don’t want to leave your home in Covina right after the accident, you can request an online estimate for auto body repairs or any other auto restorations. We have a smartphone app that allows us to provide estimates without coming to your home or place of business. We pride ourselves in providing excellent service.

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