At DG Collision Center, we have some high techand serious equipment. We have a Car O Liner frame bench with an electronic measuring system, an industrial size screw compressor, two car lifts, an oversize spray boothand just about any kind of welder you can think of. This equipment is awesome but without the right person using it they are worthless! That’s why I want to use this month’s blog to introduce you all to the Team at DG so you can get a feel for who our MVPs are.
Dan Gogh — Head of the Dream Team
I grew up in Albany, New Yorkand at the age of twelve I started spending summers in SLC Utah doing an apprenticeship with a friend of my dad’s that owns a body shop. I did that every year until I graduatedand then started working at a local shop in my hometown. A few years later I moved to sunny Californiaand started a detailing business. I soon found a warehouseand began doing autobody in about 2005. So, to date myself it’s been about 30 years that I have been fixing carsand mastering my craft. I hold Gold Class Certificates from ICAR for Automotive refinishing as well as Non-Structural Body Repair. I have also painted a few custom cars that have won best of show, best paint,and best detail at National level exhibitions. I love my careerand just about all aspects of the repair from estimating to insurance negotiations all the way to final detail, but my favorite part is painting. And for me, my family is my motivation as well as my support group.
DG Collision Center Team Players
Luis started his career 25 years ago at the age of 16and has worked with DG since the beginning of 2019. Luis is an integral player on our team because his abilities are multi-faceted. He holds a certification for estimating through CCC which is a nationally recognized software for valuing damages. He holds I Car certification in the estimating field as well.
Luis’ focus is receiving partsand managing production out in the shop. When parts come in, he checks them to make sure they are not damagedand that they are 100% the correct part. Because he knows how to work on cars you can find him in the shop lending a handand sometimes handling repairs all by himself. He has the experience to fix most issues we deal withand is not afraid to get his hands dirty. Luis has a great attitudeand knows that customer satisfaction is our number one priority.
When away from the shop Luis enjoys Fishingand watching sports with his family. His favorite sport is soccer. He is married with two sonsand two granddaughters. Luis often takes his family to visit his brother in AZ. Like I said before Luis is a key player. Without him, we wouldn’t be able to get things done the way we do!
Ramiro is our structural body tech. He has been doing autobody repair for over 16 yearsand he started out like me as an apprentice. His apprenticeship lasted a quick two years until he moved up from helper to full time body tech. He holds ICAR certification for structural body repairand is also certified by CAR O liner for frame measuringand straightening. Ramiro has been working with us for about two yearsand his work is excellent. He is well organizedand very precise. I can always trust that when he is done with a job that it is 100%. Besides that; he has probably the biggest tool collection I’ve ever seen!
Ramiro has three daughtersand two grandkids. He loves his familyand is often celebrating special occasions with them. He’s always got a cool story about his grandsons on Mondays. NEXT SLIDE
Marcos is our paint prep tech. Marcos started working at DG right when we opened in Covinaand is a huge asset to the team. He has been working as a painters-helper for 16 years. He is fastand efficient at his dutiesand always keeps a positive attitude. We call him Guacamaya because he resembles a singing parrot the way he “sings” while he works. Marcos chose this line of work because he likes the satisfaction of seeing results from his hard work. He is proud to be a member of the DG Dream Team because we all pool our efforts to find solutionsand hardly ever have disagreements. Marcos lives at home with his wifeand 5-year-old son. He enjoys relaxingand going camping occasionally.
Rudy has been working in collision repair since he was a kidand boast over thirty years of experience. Rudy is our Painterand He started with DG in Feb 2019. Rudy is certified by PPG automotive paints as a master paint technician. He has always been attracted to painting carsand making them shine. His favorite art of the trade is blending paint for a flawless match. In his time away from the shop Rudy is an avid runnerand likes taking his familyand dogs on walks. He plans a trip up to kern river every year as well.
Roxanne is our office admin as well as lead estimator. She started working in retailand learned customer service from there. After that she got a job at another local collision center as a receptionistand quickly advanced to estimator. She has great customer service skillsand is very well organized. Roxanne holds a Gold Class certificate in Autobody Repair Estimatingand has almost ten years in the field.
We met Roxanne because of the pandemic. Late last July I had contracted Covidand had to go through a 2-week quarantine. I was super stressed, as at that time I was doing the office work. A friend of mine had mentioned Roxanne as a perfect person to fill in as she had the skills to get the shop through it. She filled inand the shop did better than as if I was there. Shortly thereafter, we negotiated a full-time position at DG Collision Center,and she has been on the team for about a year now.
For fun Roxanne likes to play golfand take trips with her Boston terrier in her Jeep. Since she started with DG, we have had great successand she is a key player on the team.
Our team has great synergy. And we always drive each other to be more efficientand do our best work. When I talk to other business owners, I often hear them say they strive to have this sort of energy in their business among the employees. My reply is that you need to row the boat with your teamand not simply demand results. I feel like respect is a two-way streetand you need to earn it no matter what position you find yourself in. I learned from My mentor 30 years agoand it has worked great now that I’m in the lead! Thanks for taking time to learn about our crew! We hope to get the chance to help more of your friendsand people in your lives!
About DG Collision Center in Covina, California 
If, despite your pre-trip preparations, you are involved in a car accident, we would love to help get you back on the road. DG Collision Center in Covina, California is your one-stop-shop in Covina for auto body repair after car accidentsand auto restorations. Our highly trained team includes specialized technicians. We work directly with all insurance companies. This enables our customers to file a claim without even needing to be present. Additionally, if you don’t want to leave your home in Covina right after the accident, you can request an online estimate for auto body repairs or any other auto restorations. We have a smartphone app that allows us to provide estimates without coming to your home or place of business. We pride ourselves in providing excellent service.